All goods supplied by KSFG Ltd. are warranted for a 12 month period from delivery date.
In respect of Goods manufactured KSFG Ltd. shall free of charge within a period of 12 months from the date of delivery of the Goods (as appropriate) repair or at its option replace any Goods which are proved to the reasonable satisfaction of KSFG Ltd. to be defective in material or workmanship provided always that these obligations shall not apply where and to the extent that:

a)       any defect in the Goods arises from any drawing, detail specification, design information or other information supplied by the Customer.
b)       any defect in the Goods arises from fair wear and tear, wilful damage, negligence, abnormal working conditions, improper installation or connection, failure to follow KSFG Ltd.’s instructions, failure to observe any maintenance requirements, misuse or alteration or repair of the Goods without KSFG Ltd.’s approval, or
c)       the Customer has failed to notify KSFG Ltd. of any defect or suspected defect within 21 days of the same coming to the knowledge of the Customer.
Any repaired or replacement Goods shall be warranted on these terms for the unexpired portion of the 12 month period.

Any repaired or replacement Goods shall be warranted on these terms for the unexpired portion of the 12 month period.

Any claims from end customer should be handled through the retailer where the product was purchased.

If you purchased your product from www.Karrimorsf.com please fill out the warranty form here and attached photos or your products. A member of the Karrimor SF team will contact you ASAP advising of the best address and method for returning your product.